FAQ
Frequently Asked Questions
1. What types of flowers and decor do you offer?
We offer dried flowers, sola flowers, artificial flowers, vases, table decor, bouquets, and preserved moss.
2. Are your flowers real or artificial?
We offer both natural and artificial options. Each product description will mention the type clearly.
3. How long do the flowers last?
Dried and sola flowers last several months or more with care. Artificial flowers last indefinitely.
4. How should I care for my flowers and decor items?
Keep them dry and out of direct sunlight. Avoid humid places to prevent deterioration.
5. Can I customize a bouquet or floral arrangement?
Yes! We offer custom arrangements. Contact us with your requirements.
6. Are your products eco-friendly?
Yes, especially our sola and dried flowers. We also use minimal plastic in packaging.
7. Do you offer gift wrapping or special packaging?
Yes, we provide gift wrapping and handwritten notes on request during checkout.
8. How is shipping handled?
We ship across India. Charges and delivery times vary based on location.
9. Can I return or exchange an item?
We accept returns/exchanges only for damaged items. Please refer to our return policy for details.
10. How can I track my order?
You’ll receive a tracking link by email or SMS once your order is dispatched.
11. Do you offer bulk or event orders (e.g., weddings, parties)?
Yes! Contact us for event orders, and we’ll assist with customization and special pricing.